Written return and refund policy

Return and Refund Policy:

At Veil&co, we strive to ensure your complete satisfaction with every purchase. For hygienic & sanitary reasons; Pls note that orders are exchanges/refunded if defected.

Returns: You have 14 days to return your defected item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Contact Us: If you have any questions on how to return your item to us, contact us 

Please note that any personalized or customized items are non-returnable unless there is a defect or damage incurred during shipping.

This Return and Refund Policy applies only to purchases made directly from Veil&co. If you have purchased our products from a third-party retailer, please refer to their return and refund policie.